PRIVACY POLICY
At EMBRO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have.
1. INFORMATION WE COLLECT
When you visit our website or place an order, we may collect:
— Personal details (name, email, phone number, shipping/billing address)
— Payment information (processed securely via our payment gateway partners — we do not store card details)
— Order history and preferences
— Device and browsing information (IP address, browser type, pages visited) via cookies
2. HOW WE USE YOUR INFORMATION
We use your information to:
— Process and fulfill your orders
— Communicate order updates, shipping confirmations, and customer support
— Improve our website, products, and shopping experience
— Send promotional emails or offers (only with your consent — you can opt out anytime)
— Prevent fraud and ensure website security
3. COOKIES
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.
4. SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your data with:
— Trusted service providers (payment gateways, shipping/courier partners) solely to fulfill your order
— Legal authorities, if required by law
5. DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. YOUR RIGHTS
You have the right to:
— Access the personal data we hold about you
— Request correction of inaccurate data
— Request deletion of your data, subject to legal/operational requirements
— Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at contact@theembro.co.in.
7. THIRD-PARTY LINKS
Our website may contain links to third-party sites (e.g. social media). We are not responsible for the privacy practices of these external sites.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. CONTACT US
For any questions or concerns about this Privacy Policy or how your data is handled, contact us at contact@theembro.co.in.